Privacy Policy

01 Information We Collect

We may collect information you provide to us, including:

• Name
• Email address
• Phone number
• Company or venue name
• Project information and requirements
• Information submitted through contact or inquiry forms
• Information related to quotes, consultations, and projects
• Payment information when applicable

We may also automatically collect basic technical information such as your IP address, browser type, device type, pages visited, and website usage information.

02 How We Use Your Information

We may use your information to:

• Respond to inquiries and requests
• Provide quotes and consultations
• Communicate about projects and services
• Schedule consultations and installations
• Provide customer support
• Process payments when applicable
• Improve our website and services
• Send informational and marketing communications where you have provided appropriate consent
• Comply with applicable legal requirements

03 Sharing Your Information

Venue Transform does not sell or rent your personal information.

We may share information with trusted service providers, contractors, technology providers, payment processors, or other vendors when necessary to operate our business and provide requested services.

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, employees, property, or business.

SMS Privacy

No mobile opt-in or text message consent information will be sold, rented, or shared with third parties or affiliates for their own marketing purposes.

Your phone number and SMS consent information may be processed by service providers that help us operate our business and provide SMS communications, but such information will not be used by those parties for their own marketing purposes.

04 Cookies and Tracking

Our website may use cookies and similar technologies to help the website function, understand website usage, improve user experience, and analyze website performance.

You can control cookies through your browser settings.

05 SMS Communications

If you voluntarily opt in to receive SMS messages from Venue Transform, we may send text messages related to your interactions with our business.

Customer Care and Informational Messages

These messages may include:

• Responses to inquiries
• Consultation and appointment reminders
• Quote and proposal follow-ups
• Project updates
• Scheduling communications
• Design and installation communications
• Customer support

Marketing Messages

If you specifically opt in to receive promotional or marketing SMS, we may also send messages about:

• Venue Transform services
• New products or custom interior solutions
• Special offers
• Promotions
• Other Venue Transform marketing communications

SMS consent is not a condition of purchasing any product or service from Venue Transform.

Message frequency may vary depending on your interactions with us and the type of messages you have opted to receive. You may receive approximately 5–10 messages per day when multiple communications are required.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any SMS message you receive from us.

For assistance, reply HELP or contact us at (559) 420-0228 or sales@venuetransform.com.

06 Data Retention and Security

We retain personal information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, and resolve disputes.

We use reasonable administrative, technical, and organizational measures to protect your information. However, no method of electronic transmission or storage is completely secure.

07 Your Privacy Choices

Depending on applicable law, you may request access to, correction of, or deletion of certain personal information.

You may also opt out of marketing communications at any time.

For SMS communications, reply STOP to any SMS message to opt out.

To make a privacy request, contact us using the information provided below.

08 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.

09 SMS Terms and Conditions

By consenting to receive SMS from Venue Transform, you agree to receive customer care, informational, and/or promotional SMS messages consistent with the type of consent you provided.

Reply STOP to opt out. Reply HELP for support. Message and data rates may apply. Messaging frequency may vary.

For more information, please review our:

• Privacy Policy: https://venuetransform.com/privacy-policy/
• Terms & Conditions: https://venuetransform.com/terms-and-conditions/

10 Contact Us