Terms & Conditions

01 About Venue Transform

Venue Transform is a design-and-build studio specializing in the transformation of commercial venue interiors.

We work with venues including:

• Venue and event centers
• Banquet halls
• Ballrooms
• Hotels
• Resorts
• Other commercial hospitality and event spaces

Our goal is to create modern, functional, and visually distinctive interiors through thoughtful design, custom fabrication, and professional installation.

02 Services Provided

Venue Transform provides interior design, custom fabrication, and installation services for commercial venues.

Our services may include:

• Custom wall panel systems
• Decorative and architectural wall treatments
• Buffet counters
• Bar and mocktail counters
• Custom interior elements
• Venue interior design
• 2D design plans
• 3D visualizations and renders
• Custom fabrication
• On-site installation
• Interior upgrades and venue transformation projects

Specific products, materials, designs, dimensions, finishes, installation requirements, and project scope will be determined based on the customer's project and approved design.

03 Project Process

Our typical project process may include:

1. Initial inquiry and discussion about the venue
2. Review of the space and project requirements
3. Design development and visualization
4. Review and approval of the proposed design
5. Fabrication of approved components
6. Delivery and/or installation
7. Project completion and final walkthrough

The specific process and timeline may vary depending on the size, complexity, location, materials, and requirements of each project.

04 Quotes, Proposals, and Project Agreements

Any pricing, estimates, proposals, or project information provided by Venue Transform are based on the information available at the time of preparation.

A quote or proposal does not constitute a final agreement until the applicable project terms have been accepted by the customer.

Final pricing may depend on approved designs, dimensions, materials, finishes, installation requirements, site conditions, shipping, and other project-specific factors.

Where applicable, the customer's signed proposal, agreement, invoice, or other written project documentation will govern the specific scope, pricing, payment schedule, and project requirements.

05 Design Approval and Custom Work

Because Venue Transform provides custom design and fabrication services, customers are responsible for reviewing and approving designs, dimensions, layouts, materials, finishes, and other project specifications before fabrication begins.

Once a customer approves a custom design or fabrication order, changes may result in additional costs, delays, or other adjustments to the project.

Custom-fabricated products may not be eligible for cancellation or return once fabrication has begun, except where otherwise required by applicable law or expressly stated in the applicable project agreement.

06 Payment Terms

Payment requirements vary depending on the project and will be communicated in the applicable proposal, invoice, or project agreement.

A deposit or initial payment may be required before design development, material procurement, fabrication, or other work begins.

Customers are responsible for making payments according to the agreed payment schedule.

Failure to make payments when due may result in delays, suspension of work, additional charges, or termination of the project, subject to the applicable agreement and applicable law.

07 Installation and Site Responsibilities

Customers are responsible for providing Venue Transform with accurate information about the project site and any conditions that may affect design, fabrication, delivery, or installation.

Customers may be required to provide appropriate site access and coordinate with the venue owner, property manager, general contractor, or other relevant parties when necessary.

Additional work caused by unforeseen site conditions, inaccurate measurements or information provided by the customer, structural conditions, restricted access, or changes requested after approval may result in additional costs or project delays.

08 Customer Responsibilities

Customers agree to provide accurate and complete information when submitting inquiries, requesting quotes, providing measurements, approving designs, or entering into a project agreement.

Customers are responsible for reviewing project documents and communicating any corrections or concerns before approving designs or fabrication.

Customers must also ensure that Venue Transform and its installation team have reasonable access to the project site when installation services are included.

09 Website Use and Prohibited Conduct

You may use the Venue Transform website only for lawful purposes.

You may not:

• Attempt to gain unauthorized access to our website or systems
• Hack, disrupt, or interfere with website operations
• Upload or distribute malicious software
• Use our website for fraudulent or unlawful activities
• Submit false or misleading information
• Copy or misuse our website content without authorization

We reserve the right to restrict or terminate access to our website or services when necessary to protect our business, customers, employees, systems, or property.

10 Intellectual Property

All content on the Venue Transform website, including text, photographs, graphics, videos, designs, logos, branding, product imagery, and other materials, is owned by or licensed to Venue Transform and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially use our website content without prior written permission from Venue Transform.

Design concepts, drawings, renderings, layouts, and other project materials created by Venue Transform may also be protected by intellectual property rights and remain subject to the applicable project agreement.

11 Limitation of Liability

To the maximum extent permitted by applicable law, Venue Transform will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to the use of our website or services.

Where permitted by law, Venue Transform's total liability relating to a specific project or service will be limited to the amount actually paid by the customer to Venue Transform for that project or service.

Nothing in these Terms is intended to limit any liability that cannot legally be limited under applicable law.

12 Force Majeure

Venue Transform is not responsible for delays or inability to perform caused by circumstances beyond our reasonable control.

These circumstances may include natural disasters, severe weather, fire, government restrictions, public emergencies, pandemics, transportation disruptions, labor disruptions, supply-chain disruptions, material shortages, venue restrictions, or other unforeseen events.

When such circumstances occur, Venue Transform will make reasonable efforts to communicate with the customer and determine an appropriate path forward.

13 Termination of Services

Venue Transform may suspend or terminate services if a customer materially violates these Terms, fails to meet payment obligations, provides materially inaccurate information, engages in abusive or unlawful conduct, or otherwise creates a significant risk to our employees, contractors, customers, property, or business operations.

Any termination, cancellation, refund, or other financial obligations will be handled according to the applicable project agreement and applicable law.

14 Governing Law

These Terms and Conditions are governed by the laws of the State of California, without regard to conflict-of-law principles.

15 Changes to These Terms

Venue Transform reserves the right to modify these Terms and Conditions from time to time.

Updates will be posted on this page with a revised Effective Date. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

16 Consent to SMS Communications

Venue Transform may use SMS/text messaging to communicate with customers and individuals who have voluntarily requested information or services from us.

By providing your phone number and expressly opting in to receive SMS communications from Venue Transform, you consent to receive text messages consistent with the type of communications you selected.

SMS communications may include customer care, informational, scheduling, project-related, and promotional or marketing messages.

SMS consent is not a condition of purchasing any product or service from Venue Transform.

We do not sell, rent, or share your mobile phone number or SMS opt-in information with third parties or affiliates for their own marketing purposes.

17 Types of SMS Communications

Depending on your interaction with Venue Transform and the type of consent you provide, SMS messages may include:

Customer Care and Informational Messages

• Responses to project inquiries
• Consultation and appointment reminders
• Quote and proposal follow-ups
• Project scheduling information
• Design consultation updates
• Design approval communications
• Fabrication and installation updates
• Installation scheduling
• Customer service communications
• Other information directly related to a request or project initiated with Venue Transform

Promotional and Marketing Messages

If you specifically opt in to receive promotional or marketing SMS, messages may include:

• Information about Venue Transform services
• New products and custom interior solutions
• Special offers
• Promotions
• Design and fabrication services
• Other Venue Transform promotional communications

18 SMS Sample Messages

19 SMS Opt-Out

You may opt out of receiving SMS communications from Venue Transform at any time by replying “STOP” to any SMS message you receive from us.

After receiving an opt-out request, we will stop sending SMS messages to that number, except where a message is necessary to confirm the opt-out or otherwise permitted by applicable law.

20 SMS Help

For assistance with SMS communications, reply “HELP” to any SMS message.

You may also contact Venue Transform directly:

• Phone: (559) 420-0228
• Email: sales@venuetransform.com
• Website: https://venuetransform.com/

21 Message Frequency

Messaging frequency may vary depending on your interaction with Venue Transform and the type of messages you have opted to receive.

You may receive approximately 5–10 messages per day when multiple communications are required, although actual messaging frequency may vary.

22 Message and Data Rates

Message and data rates may apply.

Your mobile carrier's standard messaging and data rates may apply to SMS messages sent to or received from Venue Transform.

23 SMS Opt-In Methods

You may opt in to receive SMS communications from Venue Transform through methods including:

• Submitting an online form and checking the SMS consent checkbox
• Requesting SMS communications from Venue Transform
• Providing express consent through another Venue Transform communication method that clearly states that you are opting in to receive SMS messages

For promotional or marketing SMS, express consent will be obtained through an applicable SMS opt-in process.

Providing a telephone number alone does not constitute SMS consent.

Our website SMS consent checkbox is optional and is not required to purchase our products or services.

24 SMS Privacy and Standard Messaging Disclosures

Venue Transform respects your privacy.

No mobile opt-in or text message consent will be sold, rented, or shared with third parties or affiliates for their own marketing purposes.

If you consent to receive customer care, informational, scheduling, project-related, or promotional SMS from Venue Transform, you agree to receive those types of SMS from us consistent with the consent you provided.

Reply STOP to opt out; reply HELP for support. Message and data rates may apply. Messaging frequency may vary.

For additional information, please visit:

• Privacy Policy: https://venuetransform.com/privacy-policy/
• Terms & Conditions: https://venuetransform.com/terms-and-conditions/

Your SMS consent information may be processed by service providers that help Venue Transform operate its business and provide SMS communications, but such information will not be used by those parties for their own marketing purposes.

25 Contact Us

For questions about these Terms and Conditions, Venue Transform services, or SMS communications, please contact us:

By using the Venue Transform website or services and, where applicable, opting in to SMS communications, you acknowledge that you have read and agree to these Terms and Conditions.